Privacy Policy
How MarketLink Insurance Solutions collects, uses, and safeguards your personal information in compliance with British Columbia's Personal Information Protection Act (PIPA) and PIPEDA.
1. Who We Are
MarketLink Insurance Solutions is a licensed insurance broker in British Columbia. We are committed to protecting your privacy and managing your personal information with full transparency.
2. Information We Collect
We collect personal information required to produce home insurance quotes, issue policies, and administer coverage — including full name, property address, contact details, date of birth, property specifications, and claims history.
3. Why We Collect It
Your information is collected solely to assess property risk, generate accurate insurance quotes, issue policies with our underwriter (The Mutual Fire Insurance Company of British Columbia), and provide ongoing policyholder support.
4. Who We Share It With (We Never Sell Your Data)
MarketLink never sells, rents, or trades your personal information. Information is shared only with our policy underwriter (The Mutual Fire Insurance Company of BC) and trusted service providers essential for policy administration.
5. SMS Communications & Opt-Out
MarketLink contacts BC residents via text message (SMS) regarding home insurance quotes. You may opt out of SMS communications at any time by replying STOP to any text message received.
6. How Long We Keep It
Personal information is retained only as long as necessary to fulfill policy obligations, satisfy legal and regulatory retention requirements, or complete active quote requests.
7. Your Rights
Under BC PIPA, you have the right to request access to the personal information we hold about you, request corrections to inaccurate data, or withdraw consent for marketing communications.
8. Data Security
We maintain technical, physical, and administrative safeguards to protect your personal information against unauthorized access, loss, theft, or disclosure.
9. Cookies & Analytics
Our website uses essential session cookies for core functionality. We do not use third-party tracking pixels or sell web analytics data.
10. Contacting Our Privacy Officer
For questions regarding our privacy practices or to exercise your rights, please contact our Privacy Officer via our Contact page or email.